How to set up the HARMAN/KARDON SURROUND system?
Insert the included batteries in the remote control. Slide the battery cover in the direction indicated by the arrow. Insert 2 AAA batteries (1.5 V). Make s...
Mon, 28 Sep, 2020 at 3:52 PM
HARMAN KARDON SURROUND: I am experiencing audio dropouts, the audio sometimes cuts out or the audio of the speaker stutters/stalls/clicks when I cast music.
If the sound is fine when you are watching TV or playing music using Bluetooth, we recommend you try the following:  Delete the Google Home app from your p...
Fri, 4 Jun, 2021 at 11:20 AM
HARMAN KARDON SURROUND: I am having problems with the Bluetooth connection.
Check to see if your device is already connected to another Bluetooth device, if the correct source has been selected, if the system is muted and if you exp...
Mon, 28 Sep, 2020 at 10:32 AM
How to update the HARMAN/KARDON SURROUND system?
Updates are automatically downloaded and installed when your system is connected to the Internet.
Mon, 28 Sep, 2020 at 10:57 AM
HARMAN KARDON SURROUND: How to see which firmware version the system has and/or when it was last updated?
On the display of the HARMAN/KARDON SURROUND system, you can see under System Information which firmware version your system has and when it was last updated.
Mon, 28 Sep, 2020 at 10:59 AM
HARMAN KARDON SURROUND: The Google Home-app does not recognize my device/room/group.
Delete the Google Home app from your phone or tablet. Factory reset your device Follow the reset instructions of your device and afterwards follow the ...
Mon, 28 Sep, 2020 at 2:22 PM
I cannot play YouTube videos on the HK Surround Set via my smartphone/tablet. / I do not see any casting options in the YouTube app.
Your Harman Kardon Surround set will support audio streaming but not video streaming. Casting music through YouTube requires a Premium YouTube Music account...
Fri, 11 Sep, 2020 at 12:09 PM
HARMAN/KARDON SURROUND: I am experiencing SYNC problems.
If the audio and video are not synchronised, tap the display of your SURROUND system and select Speaker Setup > Lipsync Delay. Then you can use +/- to sy...
Mon, 28 Sep, 2020 at 3:58 PM
HARMAN KARDON SURROUND: How can I activate the Shop floor demo mode (for stores)?
You can activate the WiSA demo mode (in store mode) by holding down your finger on SSID for about 10 seconds under Network Settings on the display.
Tue, 30 Mar, 2021 at 4:48 PM
Can I operate the HARMAN/KARDON SURROUND system with my TV remote control?
HDMI CEC If you use an HDMI ARC connection with your television, your TV’s remote control will automatically operate the system for standard tasks such as...
Tue, 29 Sep, 2020 at 1:22 PM