ENG: SOLVING NETWORK ISSUES

Changing the SSID (WiFi network name). / Separating the 2.4 GHz and 5 GHz WiFi network frequency bands.
Citation speakers work best on the 5GHz WiFi network band. If you have a standard dual-band provider router what supports 2.4 GHz and 5 GHz, we recommen...
Fri, 3 Dec, 2021 at 12:22 PM
How can I resolve WiFi and Bluetooth interference?
Resolving WiFi and Bluetooth problems caused by wireless interference  Wireless interference can cause the connection to WiFi or Bluetooth devices to becom...
Fri, 7 Jan, 2022 at 10:10 AM
I am experiencing audio dropouts, the audio sometimes cuts out or the audio of the speaker(s) stutters/stalls/clicks.
If the sound is fine when playing music using Bluetooth, we recommend you try the following:  Delete the Google Home app from your phone or tablet. Res...
Wed, 16 Sep, 2020 at 5:13 PM
What are the most recommended router settings?
If you are having a problem with your network connection, always first check if the firmware of your WiFi router and your speaker is up-to-date and restart ...
Mon, 11 Jan, 2021 at 1:47 PM