I cannot complete the setup using the Google Home app.
In this case, we recommend you separate your network and run the setup again. To do this, proceed as follows: Delete the Google Home app from your phon...
Thu, 15 Oct, 2020 at 3:20 PM
How can I set up my devices using the Google Home app?
Please check out the video section of our Citation Support website for instruction video's.
Wed, 14 Oct, 2020 at 1:49 PM
How do I play music through Chromecast? / How to cast music?
Thanks to the built-in Chromecast, you can stream music/podcasts/playlists from more than 300 music apps to your speaker simply by tapping the cast icon in ...
Thu, 15 Oct, 2020 at 3:56 PM
How to create a (new) group in the Google Home app?
Open de Google Home app.  Click on the house (Home icon) and then tap ‘Add’ (+ icon).  Select ‘Create Speaker Group’.  Select the available speakers you...
Thu, 15 Oct, 2020 at 4:15 PM
The Google Assistant is not responding.
Check whether the microphone is enabled.  Depending on your speaker’s location, the speaker may not be able to detect the ‘Hey, Google’ voice command due ...
Thu, 15 Oct, 2020 at 5:22 PM
Not all speakers are visible in the Google Home or Spotify app.
If not all speakers are visible in the Google Home or Spotifyapp, your phone/source may be connected to another network or not all the speakers may be set t...
Mon, 26 Apr, 2021 at 10:12 AM
How to create a stereo speaker pair in the Google Home app?
For example, if you have two CITATION ONE or two CITATION 200 speakers, then you can set up a stereo speaker pair using the Google Home app. To do this, pro...
Mon, 19 Apr, 2021 at 10:09 AM
How to add a (new) language to the Google Assistant?
Click on the Home icon (house) in the Google Home app and then click on ‘Settings’.  Scroll to the Google Assistant Services tab and click on ‘More Settin...
Wed, 21 Oct, 2020 at 1:25 PM
The Google Assistant has trouble understanding certain voice commands.
The Google Assistant learns quickly but does not understand everything yet.  To ensure that the Google Assistant can understand you easily, we recommend...
Thu, 22 Oct, 2020 at 11:33 AM
How can I change the volume of various (stand-alone) speakers in a group?
Play music in the group you want to modify, click on the group and click on the ‘fader’ icon in the upper right. Then, in addition to changing the group vol...
Thu, 22 Oct, 2020 at 12:31 PM