How to set up the CITATION TOWERS?
If you want to use your CITATION TOWERS in a surround setup in combination with a CITATION BAR, CITATION SURROUND speakers and/or CITATION SUB, then when se...
Wed, 16 Sep, 2020 at 3:45 PM
CITATION TOWER: I am experiencing audio dropouts, the audio sometimes cuts out or the audio of the speaker(s) stutters/stalls/clicks when I cast music.
If the sound is fine when you are playing music using Bluetooth, we recommend you try the following:  Delete the Google Home app from your phone or tablet....
Fri, 25 Sep, 2020 at 8:37 AM
How can I update the CITATION TOWERS?
Updating is only possible in the music mode after a factory reset. After (re)installing using the Google Home app, the most recent firmware version will be ...
Fri, 25 Sep, 2020 at 9:08 AM
The CITATION TOWER’s display will not turn ON.
When your CITATION TOWERS are in a surround setup, the display will be disabled. You can use the CITATION BAR to operate now.
Fri, 25 Sep, 2020 at 9:13 AM
How can I pair the CITATION SUB with the CITATION TOWERS? (optional)
To improve the bass performance of your CITATION TOWRS, you can wirelessly pair a CITATION SUB (wireless subwoofer, available separately).   Switch ON ...
Fri, 25 Sep, 2020 at 9:34 AM
The LED lights on the CITATION TOWER are illuminated orange. What does this mean?
If the orange LED lights are illuminated, this means that the microphone is disabled. You can enable the microphone again using the microphone logo on the m...
Fri, 25 Sep, 2020 at 9:40 AM
CITATION TOWERS: How do I create or delete presets/favourite commands?
With presets you can save frequently used commands as favourites and execute these commands by clicking on the icons you have configured. You can configure ...
Fri, 25 Sep, 2020 at 9:46 AM
CITATION TOWER: How can I see which software version my speakers have and/or when these were last updated?
On the display of the main Citation Tower, you can see under System Information which firmware version your devices have and when your devices were last upd...
Thu, 10 Sep, 2020 at 3:54 PM
CITATION TOWERS: The Google Assistant does not recognize my room/group.
Make sure the mic is not muted and the volume is loud enough. Choose easy names such as Living Room, Bedroom, Home or Kitchen so that the Google Assista...
Mon, 28 Sep, 2020 at 11:58 AM
I cannot play YouTube videos on my Citation device via my smartphone/tablet. / I do not see any CITATION casting options in the YouTube app.
Your CITATION speaker will support audio streaming but not video streaming. Casting music through YouTube requires a Premium YouTube Music account. NO...
Fri, 11 Sep, 2020 at 12:02 PM