My speakers are sometimes visible in the Google Home app.
This may be a network problem. We recommend trying the following to rule this out: Delete the Google Home app from your phone or tablet. Then reset your...
Thu, 22 Oct, 2020 at 6:00 PM
The Google Assistant does not recognise my room/group.
Make sure the mic is not muted and the volume is loud enough. Choose easy names such as Living Room, Bedroom, Home or Kitchen so that the Google Assista...
Mon, 28 Sep, 2020 at 12:01 PM
The CITATION SURROUND speakers and CITATION SUB are not (separately) visible in the Google Home app.
The CITATION SURROUND speakers and subwoofer are a part of the CITATION BAR or CITATION MultiBeam 700 and are not (separately) displayed in the Google Home-...
Fri, 30 Oct, 2020 at 9:07 AM
Can I use a business Google account?
For business Google accounts, some features may be disabled and not all functions may work optimally. We recommend you use a regular Google account for inst...
Fri, 30 Oct, 2020 at 9:20 AM
How to set up older Sonos speakers to use with the Google Assistant so that you can control it with a Citation speaker?
Below you will find a step-by-step instruction guide on how to pair the Google Assistant with your Sonos equipment. You need to have both the Google Hom...
Fri, 30 Oct, 2020 at 10:17 AM
How can I disable notification sounds on my Citation device?
Do you prefer not to hear any notification sounds when starting to cast music or when you increase or decrease the volume?  Then in the Google Home app tap...
Fri, 30 Oct, 2020 at 10:39 AM
What can I ask the Google Assistant?
Visit https://assistant.google.com/ for an overview of the latest voice commands.
Fri, 6 Nov, 2020 at 3:06 PM
Multi-room audio: Cast music to multiple devices/rooms simultaneously
Chromecast built-in™ With the Google Home app you can connect multiple CITATION speakers to the same network. Assign them to multiple rooms and create gro...
Tue, 26 Jan, 2021 at 3:08 PM
How can I see the software version of my device?
As well as being able to view the firmware version of most Citation products via the display of the device (System Info > Software version), it is also p...
Tue, 20 Apr, 2021 at 3:02 PM